Leo Tolstoy said, “All happy families are alike; every unhappy family is unhappy in its own way”. Tolstoy could have had a family business.
No business venture is as fraught with challenges as a family business. Even the closest relatives can become disillusioned, hostile or just plain unhappy when working together. Mature, educated adults can be reduced to jealous toddlers (you were always Dad’s favorite) when faced with the day-to-day operations of a business.
The work, customer service, even the bottom line can suffer because of unresolved family conflicts. If you have hired every slacker in the family to make Grandma happy or pay one child more than another for the same job because he has a larger family or a gambling problem you are set for eventual failure.
You business will never be as fragile as when the boss, President, or CEO retires. If you leave without a plan, you may find the company in complete revolt as members jockey for position and start taking sides. It is imperative to make your successor known, in a written plan for all to know.
Who leads your family business? Who will assume leadership when you retire? Do you have a plan? Is it in writing? Are you prepared for someone to quit in protest? Have you separated family from your family business?










